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We have been in the business for over 40 years and the reason for such longevity is in no small part due to our passion for and commitment to customer service! We firmly believe that just having products of the highest quality is not enough, it must go hand in hand with a first-rate customer experience. This is what keeps our customers coming back time and time again, year after year! We pride ourselves on our levels of repeat business and this could not be achieved without outstanding levels of customer service.
Our friendly and experienced team are experts in the field and are able to assist and advise on everything from application enquiries to large multi-faceted projects. We have found many times that customers have been let down by another supplier or a bearing has failed in the middle of a project and through consultation with our team have found the exact solution that is most suitable for their application and have been able to work together to achieve effective results and get their projects back up and running.
You may be working on a specific project and be unsure what kind of bearing would be best suited or most cost effective to the overall project; this is another situation in which we are perfectly positioned to help. With such a large product portfolio, we are able to advise on exactly which kind of bearing is most suitable rather than lean towards one specific bearing. Here at Bowman International, we take a much more consultative approach than most.
Our speed of service really does set us apart from the crowd. Due to the fact that we have one of the largest stocks of plain bearings in the world, stock orders are dispatched the same day. Our customers have found this an invaluable part of our service – when a small component like a bearing fails, It can be hugely inconvenient to wait for parts to arrive and can hold the whole project up which can prove to be very costly. We are able to dispatch before most can even quote, this really is peace of mind for designers and engineers alike when working to a deadline.
We are able to provide a comprehensive in-house testing and inspection service. This is vitally important as you know that the bearing you have ordered has been properly tested to match your exact application parameters, ensuring the best quality.
Special sizes? No problem. Our machine shop can modify stock or manufacture for non-standard requirements from billets or bars of various materials.
Read more about our manufacturing service.
Another service that our customers find invaluable is our option for just-in-time delivery. We can hold stock for you until you are ready to take delivery of it. A useful service for customers who wish to take advantage of price reductions for large orders but may not have the space to take it all at once.
As well as one of the largest stocks of standard sized bearings in the world we are also able to offer special, non-standard parts by utilizing our in-house machining facility. No matter what shape or size bearing your project might require, we've got it covered!
When you work with Bowman International you can expect to receive an exceptional, rapid and efficient service. After all, we haven’t been in the business for over 40 years by offering anything less than the finest customer service!